Megan and Scott M. (Buyer and Seller)
“We had a wonderful experience working with Dawn. Dawn is clearly one of the best at what she does, and that is why we came back to her to sell our home after she helped us with the original purchase. She represented us with the sale of our home at 7107 Sungate Dr. in Northwest Hills.
Sungate was our first home, and we did extensive renovations to the property while housing prices in Austin have escalated rapidly. Dawn's expertise was key in strategizing how to market the property including listing price, staging strategies, and showing the property.
With Dawn's guidance, we beat our expectations for the property and the home sold with multiple offers after only one weekend on the market. We nearly doubled what we purchased the house for in 2020.
We would absolutely work with Dawn in the future, and recommend her to my family and friends. Thank you, Dawn!”
Pat & Bob O. (Seller)
“My husband and I had a wonderful experience selling our home with Dawn as our agent. She made every step of the process easy, straightforward thus exceeding our expectations. This is the 11th house we have bought over the years, and this was by far the best realtor we have ever worked with.
From the very beginning, Dawn told us what she felt was an appropriate price, exactly what to expect during the listing process, and what she needed for us to do to make our home more appealing to buyers. I was particularly impressed that she was present at each showing to point out the special features of our property. She was enthusiastic, unbelievably thorough, available for all our questions, and communicated regularly and clearly on what needed to be done.
Her hard work and attention to detail resulted in us selling our home after two days on the market at a price well above what we had asked. Her advice regarding which offer to accept helped us determine which offer was the best and most likely to result in closing.
Obviously, Dawn has our admiration and highest praise for a job well done.”
Meredith and Brett W. (Buyer and Seller)
"We've now done a total of 6 home transactions with Dawn over the years, and she has been amazing from start to finish every time. Her client-centric transaction approach makes her the best of the best in our opinion. There simply is no better Realtor. From her strategy and planning to her invaluable knowledge of the Austin Real Estate market (schools, property values, things to look for, etc.) combined with her honesty and straightforward business practices makes her a pleasure to work with. While we hope to stay in our current home for the foreseeable future, we will never work with another Realtor in Austin."
Adele and Victor Y. (Seller)
"Dawn is no ordinary Real Estate agent, which we quickly realized during our first dealing with her. She showed us one of her listings not yet on the market that would have required imagination, perspiration, and determination to bring out our vision. She immediately understood all aspects of the possibilities, both positive and negative, and was Grace Personified when we decided not to pursue the endeavor. That was over two years ago. When contemplating putting our home on the market, Dawn immediately came to mind as we trusted her judgement, her knowledge, her imagination. As things turned out, we also offered her the listing for a tricky property that had had on the market for over a year, with little interest shown. Because she approached the marketing of it in a new way by focusing on a broader audience as well as accentuating facets of the property that were not immediately obvious, she brought us two offers within a week. But that was only the start of her contribution to the eventual sale. With Dawn handling the negotiation and communication, we were never left wondering--her responses were immediate, insightful, and perceptive and her assessments remarkably accurate. When we did have an opinion, she adjusted as needed, or suggested otherwise diplomatically, and inevitably correctly! She dealt with everyone with the same efficient professionalism and fair pragmatism, establishing trust on both sides of the table. To have Dawn in one's corner means that one can hand over the reins into her perfectly capable hands, knowing that she will maximize one's interests without sabotaging one's position. And, really, what more could one want, except that with Dawn you also get a charming, upbeat, intelligent and gracious friend... And THAT is why she is no ordinary Real Estate agent!"
Gabi and Dean R. (Seller)
"Having just completed the sale of our home at 7124 Las Ventanas Dr., I would like to let you know what a wonderful experience we had with Dawn.
We didn’t know her personally, but after much research, I chose Dawn to be our Realtor based on her years of experience and knowledge of NW Hills, and her many, many, wonderful reviews. It turned out to be the best decision we made in the whole process! Dawn was excellent to work with, from the first time we met until the very end, guiding us through the whole process. She is very friendly, thorough, and proactive, and we very much enjoyed our new relationship. In fact, we hope to continue it as friends… I would be more than happy to give anyone our opinion and describe what a pleasant experience we had with Dawn. I’ve read many accolades that she has earned, and it is easy to understand why she is one of the top sales people in Austin. We would be happy to wholeheartedly recommend her to anyone!"
Chris M. (Seller)
"I cannot say enough about my positive experience with Dawn Lanier as my listing agent. I think the price she got for my property set a new pricing level in my neighborhood. That's pretty epic for Northwest Hills. Dawn was referred to me by a mutual friend. I interviewed other agents, and when I interviewed Dawn I knew she was the right person for the job. My property is in a highly competitive, sought after neighborhood and after living here 20 years and raising my children it was time to move on. During my first meeting with Dawn, I knew she was the right fit for me. Besides having many things in common, it was clear that Dawn is a talented salesperson and Real Estate expert. In the current crazy market situation, I felt completely at ease trusting Dawn with marketing, negotiating and selling my property. Dawn successfully navigated me through getting my house ready to go on the market. Ultimately, I never even went on the market and Dawn helped me navigate multiple pre-market offers. She skillfully negotiated these offers, and I received well over the asking price that we were planning to list. Without Dawn, I may have received multiple offers but her negotiation skills nailed down an amazing deal that could not have been achieved with just any agent. Dawn's attention to detail, knowledge of the Austin Market and superior negotiation skills are top notch. Her response time is immediate no matter what. Her professionalism is unmatched. I recommend Dawn to anyone Selling or Buying in the Austin Market!"
Anne and Tom S. (Buyer)
"We had a wonderful experience working with Dawn over the past several months while we searched for the perfect home. We began with the intention of new construction and started down that path before meeting some complications and needed to exit our contract. Dawn helped us navigate the process of terminating our new-build contract and quickly switched our search to existing homes. For several months, Dawn was consistent in her efforts to find our family the perfect home and toured many homes with us. She always had valuable insight into different aspects of each property and quickly sought out answers to any questions we had. Dawn has an extremely reliable network she can call on for any questions that arose whether it was quotes for paint, new flooring or pool construction. We always felt at ease and knew we were so well taken care of with Dawn. Aside from expert real estate knowledge, Dawn is an all-around wonderful person to work with. She radiates kindness and confidence from the moment you meet her. As with any large purchase, emotions can run high, and Dawn was always a source of calm. She truly cares about finding her customers a home that suits their needs perfectly. We cannot say enough good things about working with Dawn!"
Robin and Scott S. (Seller)
"While working with Dawn during the sale of our home on Deepwoods Dr., my wife, Robin, and I were thoroughly impressed with her professionalism and attentiveness to our needs not to mention getting everything done so quickly and smoothly! As with any real estate transaction, there are always hiccups and challenges. However, she handled everything with poise and care. I have and will continue to have the utmost respect for Dawn's ability to help in the process of selling a home."
Jenna and Ryan B. (Seller)
"We knew Dawn was an amazing person on a personal level, but getting to know her on a professional level just added a completely new level of respect for this wonderful woman. Dawn is bright, kind, organized, well-versed, meticulous, accountable, hardworking, dedicated, and wise about all things that go into a real estate transaction. She keeps you well informed each and every step, and truly has her clients best interest as the focus of her work. She is very adept at handling all aspects of home buying and selling, and goes above and beyond to give consideration to any angle or issue that might come up along the way. I never doubted her care and consideration for our family during our entire selling process. She is the very best of the best, and we feel so very fortunate to have had the privilege to work with Dawn. I wish every Realtor, Lender, and Escrow Officer had her work ethic, knowledge base and reliability! Dawn has a gift--we are so thankful for her."
Lynn T. (Seller)
"My elderly parents, Dr. Bob and Phyllis Tate, lived in an aging home they built in Northwest Hills in the early 70's. It's the home where my brother and I grew up. While they knew they would ultimately move to Westminster, it was an emotional decision that happened very quickly. We needed expert help and resources FAST--particularly because my brother and I live out of town. Mom and Dad knew many Realtors and were approached by several but chose Dawn. She was kind and patient and explained everything every step of the process. Dawn helped them determine what minimal improvements needed to be made to secure the best price. Her resources were endless and dependable which made the improvements a breeze. Dawn's knowledge of the Austin market, our neighborhood, strategic marketing, and connections in the community enabled their home to sell quickly at an exceptional price. She even had resources for estate sellers when they downsized for their move. Dawn's expert knowledge, calm demeanor, "can-do" attitude, attention to detail, follow through, quick response, and tireless dedication made selling our family home much easier. Most importantly, Dawn was always there. She didn't hand off the selling of our family home to someone else. Our family is thankful to have had Dawn guide us through the process from start to finish. My family and I are happy to highly recommend our Realtor and friend, Dawn Lanier, to sell your home. She's an amazing Realtor--the best!"
Heather and Brett B. (Seller)
"It is my pleasure to write in praise of Dawn Lanier! We recently closed on the sale of our home in Northwest Hills and still feel like we are dreaming. We originally started the sales process with my cousin who's a Realtor from Temple, but soon realized that we needed local feet on the ground in this Austin market. We knew Dawn through our orthodontic practice and instantly loved her. She went above and beyond what we have ever known about Realtors--physically present at EVERY showing, inspection, and contractor requests for entry. We had no idea the peaceful and worry-free experience this would make! Not to mention her guiding and leading us through offers and counters, and all the Real Estate paperwork involved with a sale -- she was even there through the closing process! Needless to say, she was the secret weapon we had in our pocket and are forever grateful to have been so blessed."
Donna and Bryan B. (Seller)
"What a pleasure it was to work with Dawn Lanier during the recent sale of our home. Dawn puts her extensive knowledge and experience to work for her clients. She walked us through every aspect of selling our home from the initial visit and evaluation of the house all the way through closing. We appreciated the way she patiently guided us on areas in our home that needed repair or replacement to receive the best ROI. Her suggestions to improve how our home would "show" made all the difference. She didn't rush us to go to the market and even offered to come over and help with any purging. What other Realtor is willing to wade through closets?! Dawn was our constant source of information and our advisor. She is a person of high integrity. Dawn strategically staged our home and her attention to detail insured our home looked its best. With Dawn's advice and guidance, our home sold in three days significantly over our asking price, far more than we would have ever expected. We highly recommend Dawn to friends and colleagues for both the sale of their current home and the purchase of their next home. If you need to buy or sell your home, I am confident Dawn is the right person for you."
Patty and Rich W. (Buyer and Seller)
“We moved to Austin in 2016 and, on the advice of a trusted colleague, we went straight to Dawn Lanier for all our relocation housing needs. It was our first major decision an ultimately the best decision made during our 5 years in Austin. Dawn told me on that first phone call she was a lifetime Austinite. I didn’t initially value the point until we got here and she started showing us the city. Dawn showed us around and on day 3 she found us the perfect house then negotiated a great deal getting us under contract just in time for the pending school year. At the closing table, it was abundantly clear that Dawn knew the details of every single item better than the closing officer. It was quite comforting to know she was watching out for us.
Over the next 5 years, I observed on LinkedIn Dawn earning awards for all her hard work and success. Every month she is in the Million Dollar Club and every month I think to myself, of course. Whatever the top tier of recognition is, undoubtedly Dawn will achieve it. I’m sure it takes much more work than I appreciate, but I think it’s just natural for Dawn.
Fast forward to 2021 and my company is closing the Austin office. It’s time to move again. I’m assigned a case number with Cartus and start the move process. I told my Cartus contact that I will only work with Dawn Lanier, trusting that she will work with us as we haven’t spoken in a very long time. I also relayed that I don’t care what the rules are about getting an independent market assessment, so please respectfully let that person know that they have no shot at our business.
The fundamentals of staging, listing, and negotiating are core skills Dawn excels at and everyone who works with her already knows that to be true. What is maybe not as obvious is the ability to navigate the corporate policies of both the employer and Cartus. The two together can be a thankless and arduous process, but Dawn handled them with ease. I knew that she had some tedious paperwork that was for all practical purposes something that I would deem busy work, required for an unexplainable corporate rule. Dawn handled the requirements quickly, accurately and ensured that all the people at Cartus had what they needed when they needed it.
After we agree to sell our house, still at the top of the market, I naively thought Dawn was more or less done and on cruise control until close. I came to learn that she still had quite a bit of paperwork and obligations that Cartus required of her. As always, she nailed it and kept everything on track and kept all the stress off of the Wall family. Her thoroughness allowed us to receive our funds timely and move on with our relocation. At one point, I recall hearing someone at Cartus wishing Dawn could always be the company rep for them to work with.
I will close by saying that Dawn is awesome at what she does, she is the only agent we recommend, we are so thankful that we met her in 2016, and even more thankful that she was there for us in this super cycle of 2021. If there is a customer appreciation award, we cast our vote for Dawn Lanier.”
Jon B. (Seller)
“I wanted to write you to thank you for referring Dawn Lanier to represent us on the sale of my late mother-in-law’s home on Westslope Dr. To say that we were impressed with Dawn as a selling agent would be an understatement.
This was the third time we used Coldwell Banker as sellers, most recently in 2014 when we sold my father’s property in California. My brother insisted on selecting Jade Mills as our agent, who I believe may be the top selling Coldwell Banker agent in the country. While we were pleased with Jade, I can unequivocally say that Dawn is her equal if not more extraordinary. Here are some of the things that impressed us about Dawn:
1. Unmatched energy and willingness to go the extra mile
There were multiple occasions where Dawn far exceeded what we would have expected of any agent. One example was when we decided to list the Westslope property a month earlier than originally planned. Dawn returned from a two day trip to San Antonio on a Saturday and must have shown the property to a dozen potential buyers the next day. When we asked her to stop by the estate sale to check on how things were going after we left town, she sent us pictures and went back a second time to put us at ease.
2. Fabulous Communication Skills
After interviewing five realtors including Dawn, my wife and I secretly ranked all of them and only agreed on one ranking, which was that Dawn was by far #1, largely due to her clear communication and positive attitude. She is enthusiastic without being superficial, assertive when she needs to be without being pushy, and sets just the right tone with other agents, workers, and anyone she meets. And she would make a great marriage counselor too, since she knows how to navigate skillfully when husband and wife or two partners are not in agreement!
3. Has a wealth of knowledge and resources and when she doesn’t know the answer, she finds the answer promptly. On numerous occasions we asked for referrals and got excellent feedback from Dawn, from names of auction houses, potential buyers of silver, reputable estate sale companies (we used one of the two she recommended and were more than pleased), contractors, painters, handymen, and more.
4. Excellent Sense of the Austin Real Estate Market and Flexible
We initially bounced around figures on a listing price for the Westslope house, as well as how much work to do on the house. In presenting a clear analysis of the comps and considering the view, Dawn helped us to arrive at an initial number and a few areas to potentially fix. Dawn also suggested that we pre market the home to get some feedback, which we did. After hearing from builders and the first group of potential buyers, Dawn recommended listing the home for the high end of our price range and to hold off on any renovations. In the end, as you know, we had multiple offers and sold for just over asking without any work.
5. Fantastic Marketing, Negotiating and Sales Skills
Dawn presented a clear marketing plan and created a wonderful brochure with high quality pictures. She had great intuition about the wording for the MLS and brochure. Many of our friends were impressed and have already said they will refer her to their friends and consider using Dawn when they are ready to sell or buy a house. Dawn also skillfully juggled multiple offers and was able to solicit more competitive second offers from potential buyers.
6. Comfortable with technology
Dawn sent us photos, contacts that we requested, and videos when we asked her to send us a recording of a town house that we might be interested in. In fact, when an agent came to the Westslope house to video for an out of town client, the agent said she was uncomfortable and had never taken video of a home. Dawn stepped right in and took the video for her and was able to send it to the potential buyer! She also set up multiple searches for us when we decided we might be interested in buying a property in Austin.
I could go on and on about how pleased we have been working with Dawn these past few months. I suppose the best compliment that my wife and I can offer is that we are now ready to buy a home in Austin and wouldn’t choose any other realtor but Dawn Lanier to represent us on the buying side.”
Katherine B. (Buyer and Seller)
“I met Dawn Lanier a few years ago when she was holding Open House on my former street, Burney Drive, in NW Hills. I was impressed by her professionalism and understanding of the marketplace even then and had her keep in touch with me because I knew that I would be moving in the years ahead and already wanted her to sell my house.
I began to look at homes in Sun City in Georgetown and was appalled at the indifference of the “expert” Sun City agents I met. They seem to expect me to buy one of the first few houses they showed me. I was relieved when Dawn said that she’d be willing to help me. We decided that a new home would be best and met with their sales agent. She helped me first through the electrical schematics with the In Charge rep designing the lighting, speaker system, various electronics, then through the upgrade selections process and even was there when the designer I hired and the builder’s design staff walked me through the finish selections.
She suggested an inspector for the foundation just before the pour, the home just before the inside walls were closed and the final inspection upon completion. Since we were building a home, there were a few rough spots but Dawn was always there to take my side and say, “This is not acceptable.” I feel that I got a superior product because of her help. When the floor plug was put in the wrong place, when the wrong tile was put on the backsplash, when the wrong shutters were installed, she got it all fixed. Since I am a widow and doing this on my own, it felt great to have Dawn back me up in dealing with the builder.
In spite of the distance out here, she never failed to be here when I needed her including at the closing.
After getting moved, I had her assistance in getting my old house on the market at a price we both thought was set perfectly for the market. She referred the handyman who made the inside look better (i.e. repaired holes where in wall speakers and wires had been) and who painted my home. She had a yard man spruce up the outside. Then she had it staged. It went on the MLS on a Thursday morning and by Friday night I had a contract for $10,000 more than the asking price. Once again, her help through the contracting, closing, etc. was invaluable.
While waiting for my house to be built, my son decided to sell his townhome in Austin and move out to Leander. Although these were smaller houses than Dawn does in NW Hills, she gave him the same attention and time. His newly constructed home had a previous Buyer whose closings fell through twice, but my son already had secured financing and could close quickly, which she pointed out to the builder. The eager builder’s agent gave us the price and was showing us the house when Dawn researched the history of the house on her phone. She pointed out that it had listed for almost $20,000 less just a few months prior and was able to get that savings for my son. Then she helped him get his townhome ready to sell, which it did very quickly after he had the needed repairs done to make it more marketable and she had it staged.
I wholeheartedly recommend Dawn as a superior real estate agent and a genuinely good person.”
Becky D. (Buyer and Seller)
“Dawn Lanier is my realtor because she is not only an outstanding realtor, she also has talent in design, staging, renovating and getting a return on my investment—that I simply haven’t found in 35 years of working with realtors. To illustrate, in 2015, I put my home in Barton Creek on the market with an agent of one of the top luxury commercial real estate brokers. The realtor staged the house, priced it reasonably, and did all the usual steps to sell a home including staging, price reductions, etc. But homes in Barton Creek were tough to sell, even though luxurious, if they were not updated with the latest materials and designs. After no offers, I got bids for renovations that were typically $100,000 - $150,000–-with no guarantee that the home would sell. I invited Dawn in for advice and she shrewdly narrowed the renovation budget to what would offer the biggest bang for the buck.
But Dawn is not just a realtor. Even though we hired a designer and stager, it was Dawn’s colors and selections that made all the difference. First, color, the designer we hired suggested all the usual fashion greiges one found on all the designer blogs, but their test on my walls simply did not flatter the home in its abundant light. Dawn jumped in and came up with a color that worked beautifully that while not in the magazines, really made my house sparkle. That saved future designer fees and repainting.
Then Dawn and I interviewed stagers. We went with the top one—no time to waste on this second time in MLS. The furnishings arrived and they were very up-to-date and fit the house. However, when the staging crew left, I felt something still was not right. When Dawn entered, she quickly walked through the house and then saw what was not optimal. We discussed it and then moved the furniture ourselves! We actually moved furniture from room to room, she brought in some of her own accessories and we re-staged. It’s because Dawn is not looking just for pretty rooms, she is innately gifted with looking at the home through the prospect’s eyes and visualizing agents giving tours. It was the touring aspect that made all the difference! The stager was staging for a still shot and Dawn was staging for a live-action movie! The feel of a property is only experienced by moving through it with thousands of perspectives, not simply looking at a still shot from the doorway.
Secondly, I have an investment in lakefront property and a significant opportunity arose with a nearby property that would require a huge renovation. The listing agent had frankly priced the property too high, but I felt we had to make an offer because of my adjacent property. Lake property renovations are very complicated. Dawn worked with me to navigate the complexity of the inspections, septic issues, the investment scenarios and a fragile seller situation—an elderly woman who priced the house based on one of a friend’s that had already had $100K+ of updates, while hers had not. Dawn represented me beautifully, working to preserve my relationship with the elderly woman, while helping us get the price down about 20% to reflect the work required (and remember this is lake property), with the woman and her children feeling satisfied.
As I began the renovation, I used Dawn to “yea” or “nay” my largest selection investments (color, flooring, countertops, tile) and know that this helped me get a design and look that will be enjoyable but also worth my money should we sell or rent the property. Dawn Lanier has my highest recommendation for adapting and selling any high-end home—-just don’t take too much of her time, because I need her, too!”
Beth and Peyton S. (Seller)
“We have known Dawn Lanier as a friend for many decades, but had never worked with her as a realtor until she recently assisted us in the sale of our home on Valburn Drive. We cannot say enough about her professionalism, her work ethic, how focused she was on servicing the listing and her attention to detail. We would recommend Dawn to anyone considering selling or buying a home in this highly competitive market.”
Annie and Trey G. (Seller)
“Dawn Lanier helped us with the sale of our home at 6407 Dry Cliff Cove. My husband and I decided to sell our home of 29 years and move out of state to Montana as part of our retirement plan. We had an unusual property in that we had over one acre of land in Northwest Hills. This was not your typical Northwest Hills lot and Dawn immediately grasped the uniqueness of this property. She was extremely professional and is an excellent communicator. She went above and beyond with ads in local newsletters, magazines, even a TV spot. We are very grateful for all her help. I highly recommend Dawn if you are looking for a realtor.”
Resa P. and Karen L. (Sellers)
"My sister and I were very happy with the expertise we received from Dawn in selling our Mother's home on Burney Drive. I've worked with several different real estate agents during the course of buying and selling seven homes. Never have I worked with a more dedicated and professional agent than Dawn. She understands the Austin market and gave us thorough comparative information, which was especially helpful since neither of us lives in Austin. Her presentation of the property through staging and on MLS was outstanding. She was very helpful in all the details from suggesting vendors to doing the work herself. She's not afraid to get her hands dirty in order to achieve the desired result. Above all, her kindness and sensitivity to us concerning the loss of our Mother made it a pleasure to be in her good hands."
Nikki R. and Christian C. (Seller)
“I cannot say enough good things about our experience in selling our house with Dawn Lanier. We had a very successful, high-end home sale with Dawn. We went under contract in less than one week on the market and we closed with that buyer at a price that was actually slightly above asking price!
The best thing we did was listen to Dawn when she told us what we needed to do to prep the house for sale - she is extremely experienced with a keen eye and can make very specific suggestions that make a huge difference in attracting buyers. We took her suggestions seriously and she helped us with finding fantastic workmen to get the job done through her vast network. It felt like a real partnership. We got the job done quickly and also used her contacts and guidance for staging and the sales process.
I also learned a lot from working with Dawn about what really excellent agents do in the contract and closing process. She is so smart and attends to details to ensure that a potential sale becomes an actual sale in a way that I’ve never seen before. I won’t give away her secret sauce, but it was amazing to watch her work and so comforting to know she had our back at every step. I know that Dawn is in high demand and stays busy with multiple projects, but I always felt like she was completely focused on our home and our needs during the entire process. We never felt neglected or pushed to second best and I’m sure all of her other clients feel the same way - a difficult feat to pull off and, really, it’s a testament to her excellent client service.
We were so thrilled to have found Dawn through a friend’s referral and of course we’ll be working with her at every opportunity in the future. In fact, she will be selling our beloved Park home for us as well!”
John M. (Seller)
"I met Dawn through my wife and hired her to list my parent's home in Northwest Hills. During the process of marketing and eventually receiving a contract on the home, Dawn was on top of things and always responsive. When there was a plumbing mishap in the home, Dawn actually took care of it herself avoiding the need to call a plumber! She did an excellent job and was a pleasure to work with. I highly recommend her for all of your real estate needs."
Elizabeth and Mark D. (Seller)
“We had the pleasure of working with Dawn Lanier and having her represent us. She assisted us with two high-end transactions this year and was simply fabulous. Dawn always assisted us in our search with a great attitude and was always eager to answer any questions we had with great knowledge. If she didn't know the answer, we knew we could rely on her researching and responding back quickly. After we purchased our property, plans changed on our end which allowed Dawn to represent us in the sale. Again, she went above and beyond for us, which we couldn't be more thankful for since we were doing everything from Chicago. I would highly recommend Dawn to any of our friends and/or family in the future. In fact, she is helping us to find another Austin property!”
Audrey G. (Seller)
“Dawn recently represented me in the sale of my home in The Courtyard on Scout Island, and she was always responsive, creative and knowledgeable. Dawn’s friendly and professional demeanor helped tremendously in negotiations and throughout the closing process. She is an incredibly hard worker and absolutely client centered. I would recommend Dawn to anyone in the process of buying or selling a home.”
Amelia and Chris M. (Seller)
“We cannot imagine a better real estate agent than Dawn Lanier. She’s incredibly knowledgeable of the whole process, a creative problem solver, patient and calm under fire, an astute negotiator and communicator, and an all-around fun person to be around! She did so many things to save us money and get us top dollar for our home from acting as decorator and contractor, doing excellent marketing and research, personally showing our house to explain its attributes, paying attention to all of the details including the time line during the transaction to make sure all deadlines were met, and working effectively behind the scenes to represent our interests with all of the parties involved. Dawn inspired confidence in us and took the brunt of the selling process off our shoulders while making us the most money. We're happy to write a testimonial about our recent experience with her in selling our loved, long-time home because she was fabulous!”
Kit O. and Ron W. (Seller)
“My husband, Ron Walther, and I were delighted with the assistance we recently received from Dawn Lanier while selling two properties for us in The Courtyard. For over four months, we had numerous interactions with Dawn and from the beginning, when she explained the service that she and her company would offer, throughout numerous showings, and finally to the negotiation of an offer, she was professional in every way and a pleasure to work with.
Not only did Dawn perform what we expected of her, but she exceeded our expectations by personally managing unexpected inquiries and home management tasks. For example, she quickly made contacts and followed up several times with the HOA. She also contacted experts regarding heritage tree removal and concerns about the existing HVAC systems. She made legal contacts when clarifications were needed. In addition, she managed the landscaping maintenance and cleaning services for our home--so important and helpful since we live out of state. Dawn always kept us fully and promptly informed. She was available whenever there was a need, regardless of the day or hour.
We want to applaud Dawn for her work with us, and we want you to know of her performance of a job more than well done--truly "above and beyond."
Jeanne and Clint T. (Buyer and Seller)
“Dawn Lanier is an amazing realtor! You won't find anyone who will work harder and be more dedicated than Dawn. By following her helpful advice, the daunting task of selling and purchasing our homes was much more efficient and even pleasant with her at the helm. She spent countless hours with us during the selling/buying processes and always made us feel like we were very important to her. We no longer think of Dawn as our realtor, we think of her as our friend. We recommend her, without reservation, to anyone looking to sell or buy.”
Linda H. (Seller)
"Dawn is very skilled and accomplished in residential real estate. Her strengths are many. The two that come to mind are her perseverance and ability to keep the ball rolling no matter what conflicts might be happening. She is a woman of “solutions” and is able to keep her head in difficult situations and bring harmony and peace. She is a woman of the highest integrity. Thanks to Dawn, I had a very successful closing."
Lynette and Brian H. (Buyer)
"I would like to take a moment to let you know how much I appreciate Dawn Lanier. We are probably not your typical buyers as we have dealt in real estate for many years. I come from a family of real estate agents and I held my license for some time. Over the years, I have worked with many agents. I assure you, Dawn is one of the best. She was our Realtor for our recent purchase for our next home. She absolutely went beyond our expectations as we worked through the process of determining what was best for us. Any questions we had were answered immediately and completely. She never hesitated to make sure we were absolutely comfortable with the decisions that were being made. She is a great negotiator and went to bat for us on a couple of issues that could have been stumbling blocks. But she made it work. I was impressed. I can, with great confidence, recommend Dawn to anyone looking to purchase property and I am sure she would also be an extremely effective listing agent. I have no doubt that we will be using Dawn again the next time we are ready to make another real estate investment."
Jonetta and Mark R. (Buyer and Seller)
"We met Dawn at an Open House and connected with her immediately. Though we were very early in our search, Dawn stayed with us to make sure that our house hunting needs were being met. She provided us with valuable market research and insight to make sure we made the best decision on our new home purchase. Because of Dawn's persistence and savviness, we were able to get a contract on our new home before the house went on the market!
Dawn then helped us sell our beautiful home in The Courtyard due to a job transfer to London. She did a great job pricing and marketing the property, negotiating the contract and orchestrating a smooth December closing on our behalf. Because she grew up in Austin, she knows the area well. It was a pleasure working with Dawn. She worked hard for us and we highly recommend her for all of your real estate needs!"
Tara S. (Buyer)
“I was, and will be again, a client of Dawn Lanier’s. You should strongly consider her to be your representative during your home purchase, as I can assure you that you will not be disappointed. Not to sound cheesy, but if you’re looking for a realtor that will go above and beyond for you, through unknown doors and into construction sites (yep, she does that for you), leaving no stone unturned, you have found your woman!
Dawn represented me as I moved from Houston to Austin as a single woman. Dawn started the search with me by educating me on the areas of Austin that were of interest in my search. She really took the time to help me identify neighborhoods that were safe, within budget, fit my needs, and were a good investment. Once we identified the neighborhood that was perfect for me (which Dawn had called much earlier on) the real work began.
I found a house, we went through the whole process, and managed to get it under contract. During the inspection, there was limestone coming out of the faucets and a fresh leak in the ceiling. Dawn saw this and went to work. It ended up being a major issue where the city had to get involved. Poor Dawn spent countless hours working with the city, multiple plumbers, and the other party’s agent trying to determine what the issue was and the best resolution. Unfortunately, that deal fell through as I was not comfortable taking a risk with what could potentially be a very large plumbing issue.
It took some time to recover from the setback, but eventually Dawn and I thought we had found the perfect house. However, the house was not yet on the market. Dawn managed to locate the agent and talked him into persuading the owners to let us tour the home before they were prepared. They were so unprepared that they still had dishes in the sink and that mornings breakfast cookware still on the stove. However, we got in and put an offer on the house the next day. The owners never officially listed it.
The above examples are just a small sampling of the lengths Dawn went to to help me find my new home. In such a competitive market you need someone who is tenacious, does not like to be told no, and frankly gets stuff done. Dawn gets stuff done. I have seen her literally knock on neighbors doors to ask questions about neighborhoods, kindly approach tradesman to figure out what they’re working on in the area, and notice the smallest things that would never have even crossed my mind but would have ended up being a big deal. She is meticulous, persistent, and passionate about what she does.
For all the reasons above, you will not be mistaken if you hire Dawn. But more important than all of that, she is an incredible person who is a straight shooter, calls it like she sees it, and is a ton of fun. You will not only walk away as a happy client but you will gain a great friend along the way. Truly, her clients are her clients for life for a reason and that’s because she really is the best.”
Jody A. (Seller)
"As a lender, I hear horror stories day in and day out of seller issues with contract negotiations gone wrong, buyers and sellers not coming to terms on repairs, and the dreaded issue of homes not appraising. I can gladly say that I did not experience any of those issues. I credit my transaction going so smooth all to Dawn! From the get go I could tell that I was in good hands by her aggressiveness and knowledge of the market. From start to finish, I was hands off and I feel that is how a real estate transaction should be when you are represented by an agent. This was my 3rd home to list on the market and it was hands down my best experience. I have many referral partners I could use, but I wouldn’t think twice about using Dawn for my real estate needs from here on out. She is amazing!"
Merry Ann S. (Seller)
"Dear Dawn, Thank you so much for helping us sell our property on Arbor Glen Way. During the entire process, your professionalism shined! We really appreciate all the guidance and help you provided us. If you ever need a reference, just let me know."
Aimee and Joe E. (Buyer)
"Dawn Lanier exceeded all of our expectations during our relocation to Austin. She was instrumental in locating a property that met all our needs. Her customer service was beyond outstanding; proactive and insightful at every step. She was honest, sincere and always delivered what she promised. She truly loves her job and it shows in the level of service she provides! We chose to use Dawn to help us find a house in Austin, but what we really got was a trusted advisor who was immensely helpful in so many areas...including schools, youth sports programs, tradesmen, restaurants, movers, etc. We couldn't have gotten through this move without her and we're happy to now call her a friend!"
Heather and Luke B. (Buyer)
"Dawn perfectly, yet effortlessly, handles everything. She is the type of person who is always three steps ahead, thinking of details that need to be taken care of, and making sure they aren’t forgotten. We used her to buy a house in the Crestview area when we were still half a country away. When my husband and I flew into town for some house hunting, she made sure her schedule was wide open and available to us. She was patient, she offered good insights on neighborhoods and houses without passing judgement, and she was (most importantly) always extremely prompt and thorough with all communication with us. I can't stress enough how amazing she is. She is professional, charming, and a damn good communicator. They say you're known by the company you keep...all of the people she has recommended (mortgage lender, HVAC, plumber) have all been likewise just stellar in their jobs and how they interact with us. I've recommended her to everyone we know. I'll think you'll love her too."
Lulin Q. and Hegong W. (Buyer)
“Dawn represented us in the purchase of our first home. Since we are new to Austin, we had no knowledge about the real estate market here, but Dawn guided us through the whole process very smoothly and we are very satisfied with our new home. Dawn is very responsible, professional and familiar with the market. Our calls were always answered quickly. While viewing a home for sale, she always pointed out the flaws of the property that we did not notice. When we decided to pursue a property, she always responded quickly, helped us with a suitable offer and provided valuable suggestions. After we were under contract, she was even more helpful. She helped us negotiate a contribution from the Sellers towards our closing costs. She has introduced us to a lot of contractors during our property improvement and maintenance. Dawn is very patient and nice. We will surely recommend Dawn to anyone who needs a real estate consultant.”
Subrata M. (Buyer)
“They say that buying a home is one of the major decisions of life and like any other major decision, you need a true friend to not only support you, but also to tell you when you are not doing it right. In Dawn, we clearly found a friend who just did not want to sell us "a house", but wanted to make sure we get one that we can call "home". She did not take us through a large pool of houses for viewing over many weeks. Rather, she spent time to understand our preferences, did all the research and presented us with a very limited set to choose from. We loved the second house we viewed and, from there, she helped us at every step to make sure that we could win it. We not only benefited from her experience and knowledge about the market and the process, we also found her to be very resourceful. And most importantly, she continued to follow up even after we moved in to make sure that we did not need any help with anything related to the home. Dawn turned a difficult process into a pleasure trip. I will recommend her on any day to be your home buying "buddy"."
Arati and Anmol P. (Buyer)
"We met Dawn more than two years ago. She was introduced to us by our friend who had just purchased his home with her help. Our family connected right away with her. Being first-time home buyers, we had absolutely no idea of what we were looking for, nor what to look for. Meeting Dawn was very fortunate, as, over the period of time, we learned immensely in terms of what we actually wanted to see in our house. Each time she showed us a house, Dawn would let us make our observations and then we'd have a brief meeting to tally our findings against hers. Dawn would often point out things that we missed, offering her perspective based on her enormous experience. It would be very satisfying when our observations matched hers. It was also reassuring when Dawn would advise against buying a particular home presenting us with reasoning that had escaped our untrained eye and mind. When we did like a place, Dawn would educate us on how to make the offer having explained a strategy that she would have thought of, based on a variety of considerations particular to the home, the seller's conditions and prevailing market factors, etc. We would alter our search criteria often and Dawn would happily accommodate all kinds of conditions we came up with and change the search parameters. She would also have suggestions to help guide the search. Our family's needs were such that it made the process long and our choice of neighborhoods and the fluctuating market conditions made things worse! We finally decided to build a home. Dawn's expertise really came in handy here. Dawn was actively involved from the very beginning and enthusiastically offered to participate at every stage. She was with us at the most crucial meetings, taking notes, clarifying the content of documents and most importantly, noting where the terrain did not agree with the map. Her eye for detail is impressive and she has a photographic memory. She meticulously correlates between what has been stated and what actually exists in reality. She also diligently followed up all throughout with frequent visits to the construction site and she coordinated with the various folks on the builder's side posting updates on progress as she observed it. Dawn was there when we needed advice and ready to offer us inputs of any sort. She was very understanding and respectful of our decisions all through out. We are thankful that our association with Dawn and all that we learned as a result of interacting with her through this long period led us to constructing our dream home. We are so much wiser and could not have been happier! We wish Dawn every success in her career and life. May she bring joy to many many more families as she helps them find their home!"
Shari and Brian B. (Buyer and Seller)
"Thank you, Dawn, for helping us purchase our home. We loved it! Now we get to thank you again for helping us sell the same house one year later. You simply are the very best at what you do. Your value in both transactions was PRICELESS. Life events force changes and when our lives changed we were more than blessed to have you to turn to. We are forever grateful for all that you do!"
Whitney A. and Jorge C. (Buyer)
"Dawn stuck with us through our entire crazy journey: seeking out condos around Austin, then building a home in the Mueller Division, and handling all of the details that went into building a home. When that unfortunately fell through, she found us the house that we now call home. She was with us through the canceling of our Mueller contract, which she had already sat through and explained to us all of the paperwork, arranged for numerous inspections, walkthroughs, and then did it all again when we found a house to buy. She never once batted an eye at all of our mind changing and requests to see more houses, even when I am sure she knew that we wouldn't like them. From the moment Dawn took us on as clients, she was incredibly prompt and courteous, sending us multiple listings from which to look over and then report back to her with our preferred house choices. She went on countless excursions to see each of the condos/houses we requested, never giving unsolicited advise always letting us come to our own conclusions, and only informing us of what would indicate good resale values and whether the schools in the area were desirable. She was immediate with her responses to us, even working on her vacations and during family birthdays. She was tough, thorough, well spoken, even tempered and incredibly professional. I never felt nervous about any of the decisions we were making because I knew that Dawn had our best interests at heart and wouldn't let us make any mistakes. When we finally found the house that we wanted, she represented us in a bidding battle with another couple who wanted the same house. Which of course we won, because Dawn is the best! We needed to move in immediately and she patiently handled numerous negotiations, documents and revisions that were necessary to get the homeowners out 3 months early. She explained everything that we were signing and made sure we were aware of every single detail that was changed in the revisions. From start to finish, Dawn was a consummate professional and continually wowed us with her prowess and sheer ability to do her job, and also quite frankly, to make sure that others were doing their job. If and when we buy another house, it will absolutely be with Dawn. Any of our friends who are house hunting will hear nothing but a recommendation for her. Dawn was a joy to work with and she made what could have been a very difficult and frustrating experience an absolute joy."
Lisa C. (Seller)
"Dawn Lanier was a godsend to me during the months I struggled with the possibility of losing my home on Bluffridge Circle in the aftermath of an unexpected divorce. Dawn went above and beyond any reasonable call of duty before my house went on the market and, when it came time to sell, she performed miracles and worked harder than she ought to have in my absence, because I left the state after listing the house. At the time Dawn and I met, I was a wreck. Dawn came to my house in Westover Hills, and helped me, with kindness and patience beyond belief, understand the reports from the home inspection and appraiser. In fact, she knew to refer me to get a Broker’s Opinion of Value, which was something my own very experienced Family Lawyer had not advised me to do (or even knew was a service available). The broker said to me, “I hope you keep the house for as long as you need it…. but no longer than you need it. And when you sell it, I hope you engage Dawn Lanier as your Realtor - she is something special!” He was right. Dawn kept in touch with me, providing me with the kind of nurturing friendship and support one could only receive from a truly caring soul. She never pressured me to sell that house. She was at once an ultimate professional and a sisterly friend. About a year later, I had Dawn come over for lunch. She walked through the house, ran comps, and told me when would be the ideal time to sell and what I could reasonably expect to gain. I moved out after listing with Dawn. I thought I’d prepared the house well but I’m afraid there was much to do, from painting the interior and staging the house to cleaning up some unfinished administrative tasks and cleaning that my “helpers” had not done. In truth, she served as a general contractor! Dawn kept me informed at every step of the way, but kindly spared me the less pleasant details she took on herself, even going so far as to send her house keeper to clean up after the painting was finished. The house sold for exactly what she predicted it would, on exactly the time frame she had predicted. She made no promises, but her projections were accurate as they could be. I KNOW the sale wasn’t “smooth,” but she allowed me to feel no pain as I was dealing with stress while I was across the country, missing my home and family, wondering if I’d done the right thing. She even dealt with my crazy nosy neighbors, always gracious and ever the professional. I am grateful to her beyond belief and would recommend her to anyone. She is detail oriented, highly ethical, fiercely protective of her client’s needs, and as warm and nurturing as a mother’s hug. I am now living elsewhere and seeking a home. I only wish I could fly her here so she could be the person to represent me in the search!"
Kerry and Tommy A. (Seller)
"I wanted to take this opportunity to praise Dawn Lanier on her sales and customer service performance.We decided in November 2014 to sell our home of 19 years so that we could relocate to Williamson County. We met with Dawn on 11/14/14 – and discussed preparing our home for sale, looking for a new home (all in the midst of holidays and deer season - important in our house!). She provided tips to get the house ready, kept up with our progress on repairs to the home, moving, packing and all the details involved. She held an open house on January 24th and by the 26th, we had 3 firm offers. During this time, she also placed us on an automatic search through MLS. We moved into our new home 2/5/15. Throughout our time together (either in person, text or email), she got a sense of what we were looking for, but didn’t steer us in one direction based on her likes. We appreciated that. We were fortunate to find just the right home in a matter of weeks and completed the sale without a hitch. As far as selling our own home, it did not go as smoothly. The buyers made certain demands, were not reasonable in all of them, went outside of the option period and decided to restructure their loan on the day of close (among a litany of issues by them). During this whole process, Dawn kept us informed of the changes, allowed me to vent – however, she was the consummate professional. She would never say a bad word against anyone (if she thought it, she did not let on). Not only do we sing Dawn’s praises to anyone we know, it is important for Dawn’s leadership to know not only how well she does her job, but how passionate she is for it. We were kept up to date on a daily, almost minute by minute basis. There was never a question that went unanswered. We always felt like she gave us 150% of her time, and I know she has other clients. We appreciate everything that Dawn did for us in closing a chapter of our lives and opening another. If this testimonial needs to be printed on your website – please do. The more people who are looking for buying or selling hear about Dawn, the better!"
Pat S. (Seller)
“Dawn, I want to take a moment (after closing and before the champagne cork pops) to thank you for the pleasant, professional, and virtually seamless way you've handled the sale of our property. From the moment you showed up at my door with your friendly, can-do attitude, I've felt like this sale was going to go smoothly -- and I was right. I've had endless questions, often potentially repetitive and basically naive, but you've answered each one promptly, courteously, and honestly. I've felt very proud to have you represent me and my business partner to our buyers. The absolute cherry on the cake of it all occurred this afternoon, when you assured me that all utilities had been transferred from our name to that of the buyer -- it's chilly in Austin this afternoon and I'd hate to think the people living in a property I've managed for many years would have to suffer any discomfort while gas and electric were shuffled back and forth and possibly stopped and re-started. Because the buyers are from Dallas and unfamiliar with Austin, you made sure the new owners understood how the City of Austin utilities work and we all appreciate it. For this and all the other small and considerate things you've done to hasten this sale, you have my hearty thanks. Please do not hesitate to list my name among your very satisfied customers.”
Andrea and Will A. (Seller)
“We want to thank you, Dawn, for recently helping us on the sale of our home. You were very professional, highly organized and efficient. You always kept us informed and went over all documents with us. We will definitely recommend you to anyone looking to buy or sell a home. Thank you!”
Dara and Tom J. (Buyer)
"Dear Dawn, Tom and I are so happy with our new home. Your dedication to us over the past year has been remarkable. From finding us a great temporary place to live to helping us purchase the perfect place for our family to settle, you have been a true partner in this process. Tom and I have been so impressed by your professionalism. From your impeccable appearance to your very learned advice, everything about you is top notch. It has been an absolute pleasure for us both to work with you. Thank you again for your help. You have been a delight to work with and we look forward to knowing you in the future."
Sheryl and Brad B.
"Where should I start? We are so thankful to have found Dawn! At the beginning of our search, I have to admit that my wife and I were not very optimistic about having to deal with another realtor to find a home here in the Austin area after both of us having not so good experiences with the sale of both of our other homes. Once we made the decision to start looking for a home and speaking with a couple of realtors in regards to taking a look at some properties, we were inundated with requests for contracts and commissions for what really amounted to not much help at all. Then my wife made a phone call about taking a look at a house that Dawn had on the market, and she told me a little bit about the conversation they had. Even though the conversation didn't last very long, my wife said that she just had a feeling about Dawn when they were talking and we both agreed to work with her once we found a couple of homes to look at. I have to say that we were both blown away by Dawn's knowledge of the area and keen sense of home values for the present as well as the future. The time she spent with us was truly special. She made both of us feel as though we were her most important clients and she took the time to explain all the "little things" that most realtors probably wouldn't. That could not be easy in this day and age of "instant gratification." Dawn had an intelligent answer for all our questions and the pride and professionalism she showed really speaks volumes about her character. We very much appreciated the time she took to meet us all those times at the house to check on the progress, helping us to point out all the little things that needed attention to the builder, and standing up for us when something needed to be done with the builders. We truly don't know what we would have done without Dawn. She made our home buying experience one to remember...in a GOOD way! My wife and I not only gained a great realtor in this process, we have also gained a true friend. We cannot thank her enough for all that she has done for us. From the bottom of our hearts, we are grateful for Dawn."
Nancy W. (Buyer and Seller)
"Dawn Lanier is delightful to work with and well informed. She has an incredible memory and her attention to detail is exceptional. Over my married life, I have moved a lot being the wife of an IBM executive, and I can truly say Dawn represents her client like no other agent with whom I have ever worked. She brought in a stager who did an amazing job. When you think you have your home staged well, there is something to be said about having "outside eyes" suggest to you what to do. As the owner, we are partial to certain things that may not be appropriate for others. Dawn actually stayed and helped the stager and me to complete moving furniture and finalize the suggestions. Additionally, Dawn hired a professional photographer to photograph my home for the listing and then posted it on every available real estate website. The photographer was prompt and was in and out with no problems. Dawn held an open house the third day my property was on the market. That was the last day I had my home open because offers were actually made and delivered that day. She had a backup offer written up, but it was not needed. The sale was completed without any glitches. She priced my home right, so not to have it out of range for the neighborhood. We had multiple offers in the first three days which brought bidding to the table. Most of the bids were over the asking price. She is also working with me on purchasing a home being built in Sun City. I cannot recommend Dawn enough and suggest anyone with real estate needs use her to complete the transaction. She is there for you every step of the way. Feel free to call me for any questions you may have about Dawn. She has my phone number.”
Heather and Matt S. (Buyer)
“I first had the pleasure of meeting Dawn in the Spring of 2014, while looking for a home in Austin for our family’s upcoming relocation.We were very fortunate that she was referred to us through the real estate company in which my husband’s company chose to partner with for their corporate relocation. In my first meeting with Dawn, flying in from Minneapolis with my sister and having just 2 ½ days to see as many homes as I could, Dawn gave me her undivided attention, her most diligent efforts, and showed me her true passion and desire for what she does and for whom she works. For 2 straight days we looked at one home after the other, after the other. It was not until the very last hours, before I had to catch my flight back to Minneapolis, that our perfect home was found. Through the entire process, Dawn showed her professionalism, her resounding knowledge of real estate and the Austin market, her high level of integrity, her leadership skills, and her negotiation skills. Most importantly, Dawn guided my husband and me through the entire process, via long distance communication. She went above and beyond in every manner possible, and made us feel comfortable with every step. The amount of time and attention she gave to us made us feel as though we were her only client and that she was truly watching out for our family. Beyond her incredible skills as a realtor, Dawn is a very genuine and trustworthy person. We would absolutely recommend her to anyone looking to buy or sell a home, and are looking forward to working with her for any of our future real estate needs!”
Angela H. (Seller)
“Dawn Lanier was a consummate professional! She made an amazing-looking flyer and had it out quickly. I got a contract in 2 days, so we didn't have a need for an open house. When I was emotional, she had a knack at calming me down and keeping everything in control. The real estate agent for the buyer and the buyer were not pleasant, but Dawn helped me keep things in perspective and explained what was happening when it was something I didn't like. She was always very prompt with communication and extremely professional. She was firm when it was needed. I would not hesitate at all to recommend her. We used a Coldwell Banker agent for my previous home and was very unsatisfied with their performance and ultimately went with another company. If I had known who Dawn was with, I might not have even used her....but it worked out great and changed my opinion of Coldwell Banker.”
Molly and Daniel O. (Buyer and Seller)
“We could not have been happier with Dawn. We met her at the open house of a property we immediately fell in love with, even though we weren't seriously looking and our house wasn't even on the market. She helped us put together a great bid that ultimately was successful and then helped us get our house on the market and sold, which it did in four hours.”
Debbie S. (Buyer and Seller)
"Dawn is more than a real estate agent, she is a consultant. She knows the Austin area like no other. Easy since she grew up here. How has Dawn helped me? Let me count the ways. I'm up to five! She leased one of my properties. She sold three. She helped us buy one. Dawn is the best that Austin has to offer. I was very pleased to use Dawn Lanier and Coldwell Banker to lease one of my rental properties. The situation was unique in that I had renters in my property while it was being shown. Because the marketing of the property generated so much activity, the showings became a nuisance to the renters. Dawn came up with a creative solution that enabled the home to be shown while meeting the needs of the current residents. It would seem that would be enough for this happy story, but it is not. The person interested in leasing my property had a different income stream than customary and was employed part time, which I found troublesome as a landlord. During the negotiations, Dawn was able to obtain a full year's payment up front. I can't think of a better resolution. I am at peace and the home is leased."
Tina A. (Buyer and Seller)
"There are plenty of reasons not to mix real estate and friendship. However, Dawn is a person of outstanding character and her efforts at protecting my interests as a Seller and a Buyer exceeded all my expectations. Although I assume she would do that for any client, I felt that there was a little more skin in the game because we are good friends. I wanted to use someone I know and trust and who knows me, what I like, my kids, etc., to assist me in selling my central Austin home and then purchase my Northwest Hills home. Selling and buying a home is a very personal thing and you want someone who cares if you’re happy or anxious or stressed out. Dawn was very sensitive to all those emotions. I just don’t think you get that with someone who is more arms-length. I really wanted someone I care about to make the commission on the deal – who wouldn’t want to help a friend if they could? And, she 100% EARNED it!"
Cynthia S. (Seller)
"Dawn did an outstanding job in helping to close the sale of my condo. The Buyer caused numerous problems when he changed lenders shortly before my designated closing date. Dawn kept the faith when I was ready to walk away from the deal. I appreciated her persistence!"
Andrew C. (Buyer)
"As a first-time buyer looking for resale homes, I chose Dawn as my real estate agent. She was extremely professional and also very patient as I looked through all the available homes in my price range. I ended up visiting builders and finding a new home that I liked and considered handling the purchase on my own. I decided instead to retain her and in retrospect that was the best decision I made. First off, there's a ton of paperwork to sign. Having someone with experience being able to act as a second of set of eyes was helpful and reassuring. The second big thing that Dawn helped with was design choices. Because the builders give you limited time to make these choices, it would have been impossible for me to do this all on my own. Dawn made the effort to attend as many of my design sessions as she could. She remained sensitive to the fact that I wasn't looking to spend an extravagant amount of money on design choices, but at the same time wanted to consider the resale value of my home. Dawn helped me realize which choices would be difficult or costly to do later down the line after I had purchased the home, which really put my mind at ease with regards to the choices. She also pointed out features she felt I would really appreciate having in my home, things I would never think about as a new home buyer. Dawn made herself available to attend many of the builder meetings and helped me keep track of the agreements, which was imperative. I also greatly appreciated how quickly she would respond to me be it by phone, text or emails. I had a lot of questions throughout the process, and really value people that respond promptly regardless of whether they have an immediate answer. When I was busy at work, Dawn would often take the lead and follow up with the builder or resolve issues without me even asking. She would always keep me up-to-date, it was invaluable to me to know someone was taking care of all these things while I was working. Dawn also spent a fair amount of time "behind the scenes" negotiating on my behalf. She didn’t want to be recognized for it, it was just her way of getting the best deal for her client. She went well beyond my expectations of what a real estate agent does. She even visited the house during the building process and worked with the contractors to adjust small things that would add more appeal to my home. Dawn attended my walkthrough and was especially helpful in spotting things I probably never would have noticed on my own. It was also comforting to have her at closing to explain the paperwork. Dawn has also been a great resource for things such as furniture stores, pest control, home inspections, mortgage lenders and generally anything home-related. Even after closing, Dawn continues to answer my emails and texts, and offers me suggestions when I ask for them. I consider myself extremely lucky that I found Dawn. My co-workers and friends are often surprised that my realtor went so above and beyond for me. My home is a constant reminder of how great Dawn is. Her expert touches show in my home and her help alleviated so much stress for me. It goes without saying that I have and will continue to recommend Dawn to anyone I know that is looking to buy or sell a home in Austin."